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Midnight Forest Warranty and Exchange/Return Policy

WARRANTY

Tanks: Tanks have a 5 year warranty. This warranty does not cover products damaged by normal wear and abuse, alteration by owner, intentional breakage, or damages caused by uses other than the intended.

Rain Flare(pressure washer): The Rain Flare has a 2 year warranty. This warranty does not cover products damaged by normal wear and abuse, alteration by owner, intentional breakage, or damages caused by uses other than the intended.

EXCHANGE/RETURN POLICY

PURCHASED FROM midnightforest.com
If you are not satisfied with your purchase from our online store, you may exchange or return the product within 90 days of the original purchase date. Product must be unused and in original packaging. There will be an $8 restocking fee, plus the buyer will need to cover both outbound and inbound shipping fees.

To make an exchange, please email [email protected] with subject line EXCHANGE and include in the body of your email your full name, order number, product description, reason for exchange, and which product you desire.

To return your product, please email [email protected] with subject line RETURN and include in the body of your email your full name, order number, product description and reason for return.

Upon exchange/return approval, you will receive an email with directions on where to send the product and an RA number. Please post this RA number on the outside of the box you are returning. Please pack all products VERY carefully. You should use a shipping company that offers shipment tracking. Midnight Forest is not responsible for items damaged or lost in shipping.

Once received, we will contact you to let you know the status of your exchange/return. If your return is approved, you will be credited for the purchase less outbound shipping costs.

WARNING:

THIS PRODUCT SHOULD NOT BE USED IN AN UNSAFE MANNER, AND USE OF THIS PRODUCT IN AN UNSAFE MANNER COULD RESULT IN SERIOUS INJURY. USE AT YOUR OWN RISK.